To enable call forwarding on a Poly VVX 411 phone, follow these steps:
- Press the Home button
- Choose Settings
- Press Forward
- Select the Forward type
- Always
- No Answer
- Busy
- Enter the telephone number starting with 1+area code and number. Example: 13234656772
- Select Enable
If you selected the No Answer option, you should enter the number of rings before your phone forwards the call. A value of 2 is recommended.
To disable forwarding for all calls,
- Press the Home button
- Choose Settings
- Press Forward
- Press Disable for the line.
Last Updated on January 19, 2026


