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Get the Latest News on Features, Updates and anything else that is going on at Fireline Communications.
Version 7.6 is Almost Here – And It’s Packed With Power!
We’re giving you a sneak peek at the powerful new features arriving soon in Version 7.6—and trust us, you’ll want to be ready. Here’s what to get excited about: 1.[…]
Read moreStill Waiting on VoIPo? We’ve Got You Covered.
If you’ve been affected by the ongoing VoIPo outage, you’re not alone — but you don’t have to stay offline. At Fireline Communications, we understand how critical voice services are[…]
Read moreNew Telephones Supported
We’re excited to announce that we’ve expanded our End Point menu to include support for twenty six new telephone models! These additions ensure you have access to the latest technology,[…]
Read moreNew Feature – Microsoft Teams Integration
Presence is part of a user’s profile in Microsoft Teams (and throughout Microsoft 365). Presence indicates the user’s current availability and status to other users. By default, anyone in any[…]
Read moreNew Feature – Call Quality Metrics
Users now have the ability to see call quality metrics related to their calls. By monitoring MOS scores, users can identify trends, sudden drops, or sustained low scores that indicate[…]
Read moreNew Feature – Call Transcription
Call recording transcriptions is now available! Transcription enables users to transcribe their calls directly from their call log, enabling them to log and catalog conversations. Last Updated on June 3,[…]
Read moreOMNI Channel Contact Center
Fireline Communications offers an advanced omnichannel contact center solution designed to enhance customer interactions across multiple communication platforms. This solution integrates various channels—including voice calls, live chat, email, SMS, WhatsApp,[…]
Read more10DLC Registration Deadline Extended
What’s Happening? We’re reaching out to update you that there has been an extension to the unregistered 10DLC blocking date. Unregistered 10DLC traffic will now be blocked on February 1,[…]
Read moreTelephone Number Spoofing
As your trusted telephone provider, Fireline Communications is committed to keeping you informed about the latest developments in telecommunications and how to protect yourself from potential threats. In this[…]
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