Hot Desking Device Compatibility Guide
Hot desking allows multiple users to log into a shared physical desk phone, making it ideal for shared spaces, rotating shifts, or non-assigned seating environments.
Supported Brands & Models
| Brand | Supported Models | End-of-Life (EOL) Models |
|---|---|---|
| Yealink | VP59, T58V, T57W, T56A, T54S, T53W, T53, T52S, T49G, T48S, T48G, T46S, T46G, T42S, T42G, T41S, T41P, T40G, T29G, T27G, T23G, T21PE2, T18P, CP960, CP920, CP860, W52P, W56P, W60B, W80B | T38G, T32G, T28P, T27P, T26P, T22P, T21P, T20P, T19P |
| Polycom | VVX600, VVX501, VVX500, VVX450, VVX411, VVX410, VVX400, VVX350, VVX310, VVX300, VVX250, VVX201, VVX150, VVX101, VVX1500 | IP670, IP650, IP601, IP560, IP550, IP501, IP450, IP335, IP331, IP330, IP321, IP320, IP301, IP7000, IP5000 |
| Grandstream | GXP1625, GXP1628, GXP1630, GXP1782, GXP2170 | — |
| Cisco | 8851, 8841, 7821, 6851, 8865, 525G2, 509G, 508G | 7960, 7940 |
| HTek | UC926E, UC926, UC924E, UC924, UC923, UC912G, UC912P, UC903, UC902P, UC862, UC860, UC842, UC840, UC806, UC804, UC803, UC802 | — |
| Gigaset | Maxwell Basic, Maxwell 2, Maxwell 3, Maxwell 4 | — |
Choosing the Right Device
| Use Case | Recommended Models |
|---|---|
| Modern deployments | Yealink T5 series (T57W, T54S, T53W) or Polycom VVX400/450 |
| Mobile/DECT | Yealink W series (W56P, W60B, W80B) |
| Executive/video use | Yealink VP59, Polycom VVX600 series |
| Legacy systems | EOL models may still work but should be avoided |
Best Practices for Hot Desking
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Keep firmware updated – Always run the latest supported version.
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Use consistent models per team/department – Simplifies training & support.
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Train users on login/logout process – Prevent cross-user confusion.
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Avoid EOL devices – No future updates or security patches.
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Test before full rollout – Validate full integration in your environment.