If you have a problem with using a microphone or camera with Communicator meeting on Mac OS please check security options described in this section.
Communicator needs permission to:
- Camera for video communication.
- Microphone for audio communication.
- Screen Recording and Accessibility for screen sharing and remote control.
The user can enable these options by going to: Settings → Security and Privacy → Privacy.
If the necessary permissions for camera and/or microphone have not been granted, the user will see a dialogue asking them to grant the permissions. There will also be a red exclamation mark next to the icons in the option bar.
Here you will find the options to enable your camera and microphone.
Version 01.01252023
Last Updated on March 24, 2023