We’re giving you a sneak peek at the powerful new features arriving soon in Version 7.6—and trust us, you’ll want to be ready. Here’s what to get excited about:

1. AI Voice Greeting Generation
Say goodbye to recording hassles! Administrators can now generate professional voice greetings instantly using text-to-speech AI. Perfect for IVRs, Ring Groups, Voicemail, and more.

2. Voicemail Transcription
Now your voicemail notification emails come with both the audio and a full transcript—making it easier than ever to stay on top of your messages.

3. Advanced Call Forwarding Based on Presence
Customize your availability like never before! Set up to 10 unique call forwarding rules per presence status—for both local and external calls.

4. Enhanced Personal SMS Messaging
We’re adding support for Opt-In, Opt-Out, and Help keywords to Personal SMS—just like Bulk Messaging. Stay compliant and customer-friendly at all times.

5. Native WhatsApp Integration
Connect with customers on WhatsApp directly through UX! Our Omnichannel integration now supports the Meta Cloud API—no more 3rd-party plugins required.

6. All-New OMNI Statistical Reports
Get deeper insights with our improved reporting tools. The new OMNI statistical reports give you the data you need to make smarter decisions—faster.

Version 7.6 is almost here, and it’s packed with features designed to make your communication smarter, faster, and more flexible.

Stay tuned… the future of UC is right around the corner.

Call us today at 877.347.3147
or email us at support@firelinecommunications.com

Last Updated on October 3, 2025